Welcome to the ROAM family! In all the excitement to get out there with your new toy, we at ROAM would like to just remind you, that just like any good investment, it requires some TLC. Below you will find some guidelines to help you care for your ROAM product and following these tips, as well as using the gear as properly intended will help them live a long and healthy life!
Rooftop Tents — After an awesome trip and multiple nights of camping it would be best to always find the time to open up the tent to let it air out, pull out the sheets, throw them in the washing machine, take out the mattress and let that sit out to be air cleaned. As for the tent body itself, get some warm water mixed with some light soap and use a cloth to wipe the inside and out sides of the body down (including the rainfly) and then once again with a new cloth and clean warm water. Make sure to let your tent sit out and air dry completely (the same after camping in wet conditions) otherwise you run the risk of getting mildew or mold and once that starts it is extremely difficult to get rid of. Other than that, always use your best judgment, remove any trash, and vacuum out the tent as we all know crumbs, dirt, and sand will find a way under the mattress.
Rooftop Awnings, Awning Rooms, and Tent Annex — All of these products provide you shelter and protect you from the sun, rain, and even snow which is a hard job, but caring for them is quite simple. Just get some warm water mixed with some light soap and use a cloth to wipe the top and bottom sides of the awning and inside and out of the room and annex then once again with a new cloth and clean warm water. Make sure to let your awning sit out and hang the awning room and annex on a clothes line or fence to air dry completely (the same after camping in wet conditions) otherwise you run the risk of getting mildew or mold and we do not want that.
Rugged Cases and Rugged Coolers — Now our cases and coolers love to get dirty and be put away wet, but they just don't know any better for themselves. Making sure after a dirty trip to take the time to empty out your coolers and remove your gear from your case and give it a quick rinse down, making sure to expel any dirt and mud from latches and hinges to ensure they continue to operate properly. Then with a dry microfiber cloth wipe them clean and allow them to air out and dry completely prior to using them again.
Zippers — The next important part of the tents and awnings will be those forgotten zippers! It is extremely important to maintain them, since they normally take the brunt of the outside forces and keep everything sealed up for you. Just like the tent body, make sure you clean out the zippers with a warm water/mild soap mix and run the zipper through the damped cloth and once again with clean water. Once properly dried out apply some zipper grease or wax and you should be good to go.
Mildew and Mold — Oh no! I think I have spotted some mildew or mold on my tent! While we never want to hear this, we all know there is always a chance of this and happening and the key to avoiding the spread is to make sure you are always taking the time to review your tent and awning and if you spot it, make sure you attack it asap. We recommend taking a soft brush with a mixture of lysol and warm water (I cup of lysol to 1 gallon of water) and scrub any spots where the mold or mildew is forming and then rinsing it with a warm water, lemon juice, and salt mixture (1 cup lemon juice, 1 cup salt, 1 gallon water) and let it air dry completely.
Waterproofing — Now all that maintenance and care over will do a number on the waterproofing qualities of the tents, awnings and covers. So after some time of ownership and use, we suggest reapplying waterproofing agents to the fabrics. A silicone based solution like 303 Fabric Guard or Atsko Silicone Water-Guard have served us great in the past and can be found at most local camping stores.